Privacy Policy

1.1 Controller and contacts

The controller for general Benzifi account and service data is Benzifi App DMCC, [Registered address to be confirmed]. You can contact us about privacy at [privacy email to be confirmed].

Event organizers and Business Tier subscribers may act as independent controllers for information they obtain and use for their own events or services. Where this applies, we will identify the relevant party and how to contact them.

2.1 Categories of information

Depending on how you use Benzifi, we may process: account identifiers, email and login information, profile photo, country, car details and modifications, posts and media, club roles and membership, messages and interaction metadata, event registrations and attendance, optional live location and route data, device and diagnostics data, subscription and invoice metadata, business verification details, and support or safety reports.

3.1 Purposes

We use information to create and run your account, operate the Platform, support club and event administration, process payments, provide support, prevent fraud, moderate content, keep the service secure, understand how the Platform is used, and send you lawful communications.

3.2 Legal bases

The legal basis for each use depends on where you live and the purpose. It may be the performance of our contract with you, compliance with a legal obligation, our legitimate interests, your consent, or another basis available under applicable law. Accepting our Terms of Use does not mean you have consented to every use of your data.

4.1 Location sharing

Precise location sharing is optional. Before you start sharing, you will be shown who can see your location, and you can stop sharing at any time, subject to short technical delays. Joining a club does not by itself turn on location tracking.

Club administrators do not automatically receive your historic location trails. Where route history is made available, we will tell you who can access it before you activate it. Background location collection, where used, is separately disclosed and respects your device's permission settings.

4.2 Messaging and voice

We will tell you whether direct messages or voice content are stored, recorded, transcribed, moderated or accessible to others, and what usage metadata is processed. We will not describe voice rooms or private communications as end-to-end encrypted unless they are. Recording will only take place with the notices or consent required by law.

4.3 Device permissions

Location, microphone, camera, contacts and notification permissions are requested only where needed for a feature and can be controlled through the app or your device settings. Granting a permission is not a waiver of your privacy rights.

5.1 Club administrators and event organizers

For club events, organizers normally see only the information needed for enrollment and vehicle participation. For car shows, additional information may be requested where justified by authority, venue or safety requirements, and you will be told why at the time.

Your email address is not shared with club admins for unrelated promotional messages without a distinct lawful basis. Admins and organizers may not sell, scrape, export or publish member data.

5.2 Business Tier subscribers

Businesses may use messages, event details or enquiries you send them only for disclosed, authorized purposes. They must not harvest, resell, bulk-export or spam users.

5.3 Event photography

Photography and video may take place at events. Organizers are responsible for giving notice and having a lawful basis for publishing event media. Separate permission is required where local law demands it, for example for close-up promotional portraits, interviews or endorsements. You can object to or request removal of event media by contacting the organizer or us.

We share information with service providers who help us run Benzifi, such as cloud hosting, mapping, analytics, app stores, payment processors, messaging tools and fraud-prevention providers, and with authorities where required by law. Benzifi uses cloud infrastructure in more than one country. Where information is transferred internationally, we use the safeguards required by applicable law.

We keep information only for as long as is proportionate to the purpose and to meet legal obligations, then securely delete or anonymize it. Some records, such as billing records, abuse reports and backups, may be kept longer where the law requires or allows. Closing or suspending an account does not always mean immediate deletion of records lawfully retained for security, legal compliance or disputes.

Depending on where you live, you may have the right to access, correct, delete or port your data, to restrict or object to processing, and to withdraw consent. You may also complain to your local data-protection authority.

You can delete your account from within the app. To make any other request, contact [privacy email to be confirmed]. We may need to verify your identity before acting on a request. Where we rely on consent, withdrawing it is as easy as giving it.

We use measures such as access control, least-privilege access, logging, testing, vendor management and incident response to protect information. No security measure can guarantee absolute protection. Where the law requires, we will notify you and the relevant authorities of a data breach.

The minimum age to use Benzifi is [to be confirmed]. Where local law requires parental permission, we will ask for it.

Where minors are permitted, we apply more protective defaults for discoverability, location exposure, unsolicited contact and promotional targeting. Business users and club administrators may not ask minors for personal information except where authorized and necessary.

We use analytics identifiers, cookies or similar mobile technologies to operate and improve Benzifi. We also send push notifications and, with your choice, direct marketing. You can manage these in the app, in your browser or device settings, and we ask for consent where local law requires it.

We may update this Privacy Policy. The version and effective date are shown at the top of this page, and we will notify you of material changes where required.